Glossary
In this glossary, you will find a set of terms we have defined and reused extensively in our white papers. We have tried to use as few terms as possible. When several terms relate to the same concept, we define only one term and add the others as synonyms.
- Information System
As for Application, many definitions exist, which limit its scope to IT world or enlarge it with Business elements.
To avoid ambiguity, we prefer to use the term Enterprise Systemwhich gathers Business, Organization and IT elements.
- Invariant Function
Invariant Functions of the End to End Process are the same for all competitors on the market.
- IT Service
What is delivered by Operations to Organization Actors (Workers or Automates).
The Desktop allows to launch IT Services. An Activity is an IT Service.
Most of the concepts developped on this website are further developped in our white papers. You can download any white paper freely. Please do not re-use without explicit permission.
Contact
Please contact us at contact@ceisar.org if you would like to know more about the CEISAR and our work. We welcome any feed-back and contribution to our research.
All publications
Click here to view a full list of our current publications and downloads.