
In this glossary, you will find a set of terms we have defined and reused extensively in our white papers. We have tried to use as few terms as possible. When several terms relate to the same concept, we define only one term and add the others as synonyms.
The number of Actions is huge; they must be grouped.
The “Solution” Groups several Actions and includes the Actors and Informations private to this Group of Actions. Solutions may have different levels of granularity: a CRM Solution Groups Processes, while a Pricing Solution Groups Functions.
See: Solution Model and Executed Solution.
Most of the concepts developped on this website are further developped in our white papers. You can download any white paper freely. Please do not re-use without explicit permission.
Please contact us at contact@ceisar.org if you would like to know more about the CEISAR and our work. We welcome any feed-back and contribution to our research.
Click here to view a full list of our current publications and downloads.